Remote Labs Portal
The Remote Labs Portal is a browser-based web application for simple and easy to use access to the Fast Lane Remote Labs Services.
System Requirements
To ensure a satisfying training experience please make sure that your system meets the following requirements.
Browser
The app requires a modern, up to date web browser that supports JavaScript and Web Sockets. For the best experience we recommend Chromium based Browser (e.g. Chrome, Edge) or Firefox regardless of your used operating system.
Security
Firewalls must allow the app to establish outbound TCP connections to:
| URI | IP | Port (Traffic) |
|---|---|---|
| portal.remotelabs.io | 213.203.255.58 | 443 (HTTPS) |
| sso.fastlane.live | 213.203.255.57 | 443 (HTTPS) |
| ffm.remotelabs.io | 217.110.100.76 | 443 (WSS) |
Check here if you can reach the required pages and services.
Usage Guide
You need to be logged in with your Fast Lane ID to use the Remote Labs Portal. If you are not yet logged in, you will be greeted by the welcome page.
Please sign in with your Fast Land ID. If you have previously logged in to the Remote Labs Portal or to another Fast Lane service, you will be automatically redirected to the Dashboard.
Login
To log in, you will be redirected to the Fast Lane Single Sign On service, where you log in with your email and password.
- Create user account
- Before using the application, you must create a Fast Lane ID user account. You can do this on Fast Lane Single Sign On service (sso.fastlane.live) by clicking on the "Sign Up" link.
- Delete user account
- Please send an email requesting the deletion of your account to remotelab-support@flane.de.
Dashboard
The dashboard gives you an overview of your labs.
Add Lab
You can add a lab with a Lab Access Code. Just click on the "Add Lab" button and enter your code. You will receive the access code either by mail or from your trainer.
After the lab was successfully associated with your account, an (additional) tile will then appear on the dashboard with basic information and access to your lab.
Lab Tile
The Lab tile shows you the title, the access code used (which you should always include in support requests), the time to run and a "View Lab" button. The latter takes you to the lab.
In addition, there is a cross symbol in the upper right corner that you can use to remove the lab from your profile. The top left corner shows a colored provision indicator:
- Provisioning time has not started yet
- You can access the lab
- Lab is being prepared and will be available shortly
- Lab deployment has failed, please contact support
Lab View
Click on the "VIEW LAB" button and your Lab will open:
The Lab View is separated in these three sections:
- Lab List
-
The Lab List enables you to manipulate the config of your lab environment (see also Load or Reset Configuration) as well as switch between lab documents.
It is important to differentiate between the two. Selecting an entry will cause the corresponding document to be displayed in the Lab Guide section but it will not change the configuration of your lab environment!
- Lab Topology
-
The Lab Topology is used to show you the lab structure. It will show you how the devices in your lab environment are arranged and give you an impression on how they are interconnected.
Using the device controls it is possible to connect to the device or to manipulate the state of a device.
- Lab Guide
-
The Lab Guide is used to place your learning material. You can click to switch tasks and have a look at exercises and information about the lab.
This is also the place where login credentials are usually provided.
Lab Controls
There are one or more configurations for your lab environment that contain specific exercise equipment presets, appropriate to the exercise in question.
- Warning!
- Be aware that any configuration process for your lab environment will result in a re-initialization of all devices. Any changes made by you will be irrevocably discarded.
The Lab List offers two different ways to control which configuration is used for the lab environment:
- Load configuration
-
If there is a loadable configuration for an exercise, this is symbolized by a triangle (play symbol) next to the exercise title. By clicking on it, you can load the configuration.
Load configuration - Reset configuration
-
The currently loaded configuration is indicated at the bottom of the side menu and marked by a white check mark next to the corresponding exercise. Hovering over the check mark will transform the check mark in a reset control.
Reset configuration
Device Controls
In the lab topology there are overlays for each accessible device that offers multiple options to manipulate the device:
- Remote
Connection -
Those devices to which you can connect remotely have a control icon in the upper left corner to open the remote connection.
There are different icons for different type of connections:
RDP 
VNC 
Terminal - Power Controls
-
In the Lab topology view, the units that you are able to switch on and off have corresponding control icons: Power on/off and Power reset.
Copy & Paste (Remote Connection Control Bar)
If you are connected to a device, an additional Remote Connection Control Bar is available. It contains several control elements for a remote connection. Depending on the connection type and the user's permissions, a different number of control items are displayed.
To display or hide the control bar you can either click on the small arrow at the left of the connection window or type Ctrl + Alt + Shift + B.
Further operating help is available in the help menu of the control bar, which you can open by clicking on the question mark symbol.
Copy and Paste
Copy and Paste from your local machine to the remote desktop and vize versa:
- RDP (Windows)
- Use the Clipboard Control of the Control Bar.
- VNC
- No copy and paste supported.
- Terminal
- Via the browser's context menu (Ctrl+C, Ctrl+V).
Lab Guide
- Detach and dock Lab Guide
-
Above the Lab Guide you find a control icon with which you can open the Lab Guide in a separate browser window. Conversely, you can also dock the Lab Guide again later.
Detach lab guide - Search Lab Guide
-
The magnifying glass symbol opens an input field with which you can search the Lab Guide.
Search the lab guide
Remote Help
If you need help on your training device, you can contact your trainer or our support by giving your access code. The assisting person can then connect to your device. There are two options: Only one person at a time connects to the device or several people are connected at the same time.
- Takeover connection
-
If someone else wants to connect to the same device you are currently connected to, you will be notified. You then have a moment to decline by clicking on "Reject". After the time has expired or if you click on "Confirm", your connection will be closed in favour of the other person.
Remote Desktop: notification about an attempt to takeover your connection. - Shared Connection
-
You can invite other people to work together and simultaneously on your training device. To do this, explicitly activate connection sharing by clicking on the corresponding button in the control bar and confirming it in the dialogue box that then appears by clicking on the "Activate" button. You can also deactivate connection sharing in the same way.
Button in the Control Bar to control connection sharing. 
Active Connection Sharing with a Share-Link for another person. - Share Link
- Send the share link displayed to you to the desired person. Under this link, a remote connection to your device is established directly and without further authentication.
Support
Our support team is available 6am-2am (CET* / CEST**) from Monday-Friday. Weekday nights are covered by our on-call service 2am-6am (CET* / CEST**).
Please contact us via:
- Skype
- Start chat
- Phone Support
- +49 (0)40 2533 4618
- Email Support
- remotelab-support@flane.de
* Central European Time (UTC+1)
** Central European Summer Time (UTC+2)